WPML single product gallery issue
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Hello,
I’m setting up a site and have problem with your theme. Gallery on single product page don’t work properly. I have product (type: simple) in two languages: PL (basic) and EN (translation). EN product has different product image and DIFFERENT product gallery – on backend it work’s good. On shop and category page – it also works good (on hover it shows first photo from gallery). But on product page it shows gallery from PL version of product.
WordPress 6.8.2
WooCommerce 10.0.4
WPML 4.7.6
Settings: WPML > Custom Fields Translation > _product_image_gallery : Don’t translate
Product looks goot, it has good gallery images (so I gues it’s not WPML fault). Can you look at that?
Hello,
Could you please clear the server cache and then recheck the issue?
Let me know the result.
Kind Regards
Hello,
unfortunately, it didn’t change anything.
Regards,
Alex
Hello,
May I enable the default Storefront theme and check how it works there?
Looking forward to collaborating with you!
Kind Regards
Checked on the default theme and there it works in the same way – https://prnt.sc/X8DpRVVfOcqx -> https://prnt.sc/BtgzksTZagOh
Let me know if I missed something.
Kind Regards
So it works there wrong too. How should I do next? Product gallery has good images, archive pages – has good images too. Variable products – also good. Why it don’t work on simple product?
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This reply was modified 3 days, 12 hours ago by
Alex.
Hello,
In this case, this is something related to WooCommerce because the same issue happens on the default theme.
I suggest you contact the WooCommerce support team and ask them to investigate it.
Kind Regards
.
