WPML translated products variations won’t work

Hello,
the default language is English and working perfectly, the 2nd language is arabic and translated with WPML
the single product in arabic on mobile not working properly, specially if has variations it won’t be added to cart.

i translated the layout to arabic through WPMl, and worked fine for 1 day, next day i received a complains again from customers that they are not able to add products in arabic version

Attachments:

You must be logged in to view attached files.

Hi ah.salama,

Thanks for reaching to us.

Please refer to this article for more details https://wpml.org/documentation/related-projects/woocommerce-multilingual/

Regards,

i’ve followed all items, translated all but still having the same issue
can you please support

the problem is happening only on mobile in 2nd language (arabic)

Hi ah.salama,

Please add below Custom CSS code to Theme Settings > Custom CSS > Custom CSS for mobile:

.rtl .single_add_to_cart_button:before {
    position: relative;
}

Regards,

Hi Hung,
thank you for your response, but unfortunately still not working, cleared all caches and still the same.
but only on mobile device.

Regards,
Ahmed

Hi ah.salama,

I checked your site and didn’t see Custom CSS that I provided. Please make sure you put it in Theme Settings > Custom CSS > Mobile section.

Regards,

Hello, Already added since your reply. please check attached screenshot

Attachments:

You must be logged in to view attached files.

Hi ah.salama,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards

credentials added

please try it on mobile not on desktop

Hi ah.salama,

Thanks for details.

I checked your site, cleared cache and it worked again https://ibb.co/6RMCNb99

Regards,

Hi, thank you it seems to be working now, but seems to be hacing CSS problem for buttons of variations and also add to cart plus and minus in arabic version now showing.

Pls check attached image

Attachments:

You must be logged in to view attached files.

Hi ah.salama,

Please let me know if you resolved the issue https://ibb.co/C39MD0jh

Regards,

[Author]

Posts