Home Forums WoodMart support forum Wrong menu selected

Wrong menu selected

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #713326

    kasper
    Participant

    Hello,

    I am experiencing an issue with our menu setup.

    We are using a plugin that allows us to control which menu elements are visible to different user roles. In this case, a B2B user role can see a specific menu item, while a B2C user role cannot.

    Currently, it works as expected for B2B users. However, for B2C users, the menu displays the message “Wrong menu selected”, which appears to come from the WoodMart theme.

    Could you advise on how to resolve this?

    #713365

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please go to Woodmart >> Header Builder >> Edit the Header that you are using for the site >> Edit the Menu Item >> Select the menu: https://ibb.co/mF2fwCQd

    Best Regards.

    #713366

    kasper
    Participant

    I have already done that???

    As i’m saying: Currently, it works as expected for B2B users. However, for B2C users, the menu displays the message “Wrong menu selected”, which appears to come from the WoodMart theme.

    For B2C its supposed to not show anything at all, but your theme gives me the error “Wrong menu selected”

    #713385

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #713390

    kasper
    Participant

    Not possible. I would just like to know how i can hide the “Wrong menu selected”.

    #713391

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the screenshot and the page URL in the private content area so I will check and let you know.

    Best Regards.

    #713451

    kasper
    Participant

    I added two screenshots. First is how the B2B customers see the menu. Second is how B2C sees the menu, however B2C is not supposed to see it at all.

    Attachments:
    You must be logged in to view attached files.
    #713527

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hi,

    Unfortunately, our theme does not support changing the template based on user roles (B2B or B2C). However, we can offer a custom CSS solution to hide the “Wrong menu selected” message:

    .wd-header-nav > span {
        display: none;
    }

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)