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Wrong product visualization

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #534328

    puntoevirgolasnc
    Participant

    Hi team,
    I’m contacting you because after updating the WoodMart theme on my e-commerce I’ve some issue with product visualization. From my PC the web page seams loaded as in the mobile phone with a big picture that occupies the entire width of the screen and the product details on the bottom-left.

    I’ve installed WoodMart Core build: 1.0.42 and WoodMart build: 7.4.3 and WordPress build 6.4.2.

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    #534542

    Luke Nielsen
    Keymaster

    Hello,

    Please try to disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #534876

    puntoevirgolasnc
    Participant

    ho provato ad attivare i plugin uno alla volta e quello che mi da problemi è
    the plugin that gives me problems is iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more

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    #534878

    puntoevirgolasnc
    Participant

    I tried activating the plugins one at a time and what gives me problems is
    the plugin that gives me problems is iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more

    #534969

    Luke Nielsen
    Keymaster

    Hello,

    Great, glad that you found plugins that caused the issue.

    So the topic can be closed?

    Kind Regards

    #534986

    puntoevirgolasnc
    Participant

    should I contact iubenda to resolve the problem?

    #534991

    Luke Nielsen
    Keymaster

    Hello,

    Yep, you can try to contact them, let me know the result.

    Kind Regards

    #535153

    puntoevirgolasnc
    Participant

    ok thanks you were very kind

    #535330

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Thank you for your time.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)