Wrong product visualization
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Hi team,
I’m contacting you because after updating the WoodMart theme on my e-commerce I’ve some issue with product visualization. From my PC the web page seams loaded as in the mobile phone with a big picture that occupies the entire width of the screen and the product details on the bottom-left.
I’ve installed WoodMart Core build: 1.0.42 and WoodMart build: 7.4.3 and WordPress build 6.4.2.
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Hello,
Please try to disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Kind Regards
ho provato ad attivare i plugin uno alla volta e quello che mi da problemi è
the plugin that gives me problems is iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more
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I tried activating the plugins one at a time and what gives me problems is
the plugin that gives me problems is iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more
Hello,
Great, glad that you found plugins that caused the issue.
So the topic can be closed?
Kind Regards
should I contact iubenda to resolve the problem?
Hello,
Yep, you can try to contact them, let me know the result.
Kind Regards
ok thanks you were very kind
Hello,
In case you need any additional help, I’d be more than happy to assist you.
Thank you for your time.
Kind Regards
.
