Wrong space between products on AJAX Product tabs Block
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Hello, in the version 6.1.4 when I use the AJAX Product tabs Block and select the space between products to be 0px, the space remains 30px which is the default. The class applied on the product grid HTML is also ‘wd-spacing-30’.
See here a screenshot: https://prnt.sc/1s648dm
Thanks for your time
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
I just made a fresh WP install with only your theme and these plugins you mentioned. Nothing else. The same thing happens of course. Please stop telling me to disable my plugins. This is obviously a mistake in your block, it has nothing to do with other plugins. Please check this in a default installation of yours and see that the same thing happens. Thanks
Hello,
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
Best Regards
Sure, I can send you the login credentials. But as I’ve said, this happens to a fresh installation, it has nothing to do with my setup. You can just install a demo and see this problem. You have the permissions you want, this site I send you is a fresh demo installation with nothing on it. Just tell me when you are finished so I can delete it.
Hello,
I have tested for the first time a saw the problem, I tried again it works now. Please check and let’s know if the problem remains.
Best Regards
Hello, did you make any changes to the code? Or it worked by itself? If I make another installation will it work? It never works for me no matter how many times I try.
Thanks
Ok now I understand what you did. The problem is not solved. You changed the general grid settings to 0px… This doesn’t fix the problem, it’s just a quick fix just to close my ticket. Please pay attention to the problem in your code and don’t try to make a quick workaround. Please please please watch this video: https://www.loom.com/share/1b322b701d6049498aa07fc05fcf307e
I want the general settings to be 30px, but only in this block I want the space to be 0. Like it works for any other option, except for the 0px option.
Thanks
Hello,
Please find this file in the theme folder: inc/integrations/elementor/elements/products-tabs/products-tabs.php
Then find and replace this line:
if ( ! $settings['spacing'] ) {
for this line:
if ( empty( $settings['spacing'] ) && '0' !== $settings['spacing'] && 0 !== $settings['spacing'] ) {
If you need help, please let us know, this will be fixed in the nearest update.
Best Regards
We are always happy to help you, write to us when you have any difficulties or issues with our theme.
We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance
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