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Wrong Version

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  • #310331

    nigisch
    Participant

    Hello Support, I was purchasing the wrong Version of Woodmart on https://plugintheme.net/.

    Unfortunatley it was a fake website with a cracked version of Woodmart. But I created the whole website already.

    Now I purchased on theme forest the official version. Is it now possible to combine this with the purchase code. Or do I need to re-setup the whole website.

    Thanks a lot in advance.

    Best Regards

    Nico

    #310341

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    We don’t know what was customized in the nulled version you are running at the moment. Probably, our activation function is broken. In this case, we recommend you reinstall the theme completely with the official one. Note that we are not responsible for any issues caused by the nulled code.

    Kind Regards
    XTemos Studio

    #310374

    nigisch
    Participant

    thanks a lot for your fast answer. So its my bad 😀

    I tried to upload the theme folder like you can see enclosed.

    But it is not installing and saying : “The link you followed has expired.”

    Can you help me please?

    Thanks a lot.

    Best Regards

    Nico

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    #310388

    Artem Temos
    Keymaster

    Hi,

    You need to increase the max file upload size on your server or upload the theme via FTP. Here is a tutorial that should help you https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)