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YITH Compare open a blank modal popup

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #83506

    Olivier
    Participant

    I double check settings but all seems to be OK but the compare popup window is totally blank. I search in this forum for a topic that have the same trouble but I can’t find it.

    If you can help me on that, it would be very nice 🙂

    #83517

    Hello,

    We suspect that this is the issue of plugins conflict. Deactivate all the third parties plugins not related to the theme and activate them one by one to discover which one influence.

    Best Regards

    #83518

    Olivier
    Participant

    Oki, I’ll try that even I already think about and start delete plugins not related to the theme. I’ll keep you informed 🙂

    Thank you,
    Olivier

    #83519

    Olivier
    Participant

    I have not a lot of extensions.. It’s a new installation. I disable some but still blank page for compare..

    #83520

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #83522

    Olivier
    Participant

    done.. But sometimes I’m not sure that is a Woodmart plugin or not.

    Please, find below in private content an admin access to this website.

    O.

    #83526

    Artem Temos
    Keymaster

    It seems to be your server problem and it a similar problem discussed here https://stackoverflow.com/questions/27358966/how-to-set-x-frame-options-on-iframe

    #83529

    Olivier
    Participant

    X-Frame Options… Maybe it’s a issue from my .htaccess file settings..

    I’ll check someting and I come back to inform you 🙂

    O.

    #83530

    Olivier
    Participant

    I have this one to protect against click jacking :

    <IfModule mod_headers.c>
    Header set X-Frame-Options “DENY”
    # mod_headers cannot match based on the content-type, however,
    # the X-Frame-Options response header should be send only for
    # HTML documents and not for the other resources.
    <FilesMatch “\.(appcache|atom|bbaw|bmp|crx|css|cur|eot|f4[abpv]|flv|geojson|gif|htc|ico|jpe?g|js|json(ld)?|m4[av]|manifest|map|mp4|oex|og[agv]|opus|otf|pdf|png|rdf|rss|safariextz|svgz?|swf|topojson|tt[cf]|txt|vcard|vcf|vtt|webapp|web[mp]|woff2?|xloc|xml|xpi)$”>
    Header unset X-Frame-Options
    </FilesMatch>
    </IfModule>

    I’ll remove it temporary to check…

    #83532

    Olivier
    Participant

    Indeed.. It’s X-Frame-Options.. same origin..

    Thank You, you save me hours 🙂

    Best Regards,
    Olivier

    #83539

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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