YITH WooCommerce Points and Rewards Not Applying Discount

i install YITH WooCommerce Points and Rewards … and i made all setting up and good … the problem is when i try to click apply the point Discount its do nothing…nothing happen at all…

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Hello,

Kindly test the same thing with default WordPress theme like Twenty-nineteen. So it will be clear that this is the theme issue or not.

Because YITH WooCommerce Points and Rewards plugin is a third party plugin It might conflicts with default WooCommerce functionality.

Best Regards.

yes works good with Twenty-nineteen

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Please, keep the default theme active and send us the steps to reproduce the problem on your website.

ok done you can start

But you didn’t activate the default theme and not provided us with the detailed instruction as per our request.

what you mean by activate the default theme ???
A – Twenty-nineteen.
B – Woodmart.
C – Woodmart Child.
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what you mean by send us the steps to reproduce the problem ?? plugin denouncement ?

Twenty nineteen for example, it is a default WordPress theme.
What steps should we perform to see the message you are talking about.

I am having the exact same problem, unfortunately.

@magbaz

I got the YITH Points and Rewards plugin to apply the discount on my site. By following the suggestion of the Woodmart staff on another post about Sumo Rewards plugin, I disabled ‘Sticky Notifications’ under Theme Settings > General.

Disabling the Sticky Notifications got it to work properly! I hope this works for you.

@3636styles ….your life safer …thanks its works …. and for woodmart support team i hope you fix this issue next update ….

Hello @36styles
Thank you very much for your help.

Yes, some plugins will not work with the sticky messages option. Actually, the fix is to disable them and use standard WooCommerce messages

Kind Regards

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