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"You do not have access" Error for inactive pages

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #286387

    seyedrezabazyar1
    Participant

    There is a strange problem on my site

    1- If there is a page, it opens normally: (is good)
    For example: https://www.balyan.ir/contact

    2- If there is no page, it encounters a 404 error: (is good)
    For example: https://www.balyan.ir/iulagjksflarhfgsfbj

    3- If a page is drafted, access is restricted!!! (This is a big problem)
    For example: http://www.balyan.ir/contact-us/

    There are pages in my site tabs that I do not want to delete. But they have changed to drafts!
    A 404 error should be displayed when the pages open!

    What should I do to display 404 error?

    #286505

    Hello,

    Please check the Dashboard > Pages > View all the pages, do you have “Private”? If you do, edit the page and make it Publick.

    If you do not private pates, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #286509

    seyedrezabazyar1
    Participant

    Tabs are not private. They are just drafts
    This problem exists when the «Woodmart Core» plugin is enabled. The problem was resolved when I disabled the «Woodmart Core» Plugin…
    But the «Woodmart Core» plugin must be enabled! So what is the solution to this problem?

    #286815

    Hello,

    Please provide your site admin access to the private area.

    Please make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #287898

    seyedrezabazyar1
    Participant

    Account created

    #288114

    Hello,

    I have checked a few pages, they are displayed properly. This page is not https://www.balyan.ir/iulagjksflarhfgsfbj please show me this page in amoung the pages.

    Best Regards

    #288179

    seyedrezabazyar1
    Participant

    This link does not exist and I mean links that do not exist
    https://www.balyan.ir/iulagjksflarhfgsfbj
    https://www.balyan.ir/Anything-that-does-not-exist

    But my main problem is the drafted pages:
    http://www.balyan.ir/contact-us/

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    #288452

    Hello,

    404 error appears when you try to view the page that does not exist or the page that was removed to the trash. Please check this article: https://en.wikipedia.org/wiki/HTTP_404

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)