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You have an outdated version of WPBakery Page Builder Design Options.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 23, 2019 at 10:05 am #109365

    Wildcrusader
    Participant

    Hello Xtemos,
    Thank you for your amazing theme.
    I am getting message :
    Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.
    After i press “open design options” button, getting message: Sorry, you are not allowed to access this page.
    WordPress version: 5.1.1
    Woodmart theme version: 3.5.1
    WPBakery Page Builder version: 5.7
    how to fix this?

    Regards

    February 23, 2019 at 5:24 pm #109413

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    February 26, 2019 at 8:07 am #109798

    Wildcrusader
    Participant

    Thanks for your fast reply.
    I am getting this message in dashboard and can’t remove it.
    I am attaching screenshot of it.

    Attachments:
    You must be logged in to view attached files.
    February 26, 2019 at 9:46 am #109822

    Artem Temos
    Keymaster

    Could you please disable all external plugins and send us your FTP access?

    February 26, 2019 at 10:00 am #109826

    Wildcrusader
    Participant

    Disabled all external plugins but message still there.

    February 26, 2019 at 10:53 am #109842

    Artem Temos
    Keymaster

    Please, check how it works now.

    February 26, 2019 at 12:47 pm #109895

    Wildcrusader
    Participant

    Thank you for your help
    Everything is working now.

    February 26, 2019 at 12:59 pm #109900

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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