Home Forums WoodMart support forum Your element (more videos)

Your element (more videos)

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #728501

    sevtra7
    Participant

    Hi,
    An element appears in your videos that I want to remove; where is it saved?
    See the screenshot!
    Best regards,
    Kad

    Attachments:
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    #728554

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the page URL along with the WP login details, so I can check and give you a possible solution.

    Best Regards

    #728576

    sevtra7
    Participant

    Hi,
    We used a Video “Container” from this page: https://woodmart.xtemos.com/video-element/

    The element only appears on the front-end when switching the view from PC to tablet or smartphone!

    We installed this Video Container on various pages—such as our “About Us” page (linked below).
    https://brandsluxe.com/about-us/

    Regarding the login details for our site, I already provided them in private message for the issue; please see the topic: “I have two problems to solve!”

    Best regards,

    Kad

    #728581

    sevtra7
    Participant

    Sorry, but I forgot to include the screenshot in the previous message; here it is as an attachment.

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    #728586

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share your Site WP-ADMIN Login details in the Private Content field in this topic so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #728604

    sevtra7
    Participant

    Okay, here they are in a private message!

    #728626

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We checked the issue. Since you are using a YouTube video as the Container background and have enabled Play on mobile, the YouTube player is loaded on mobile devices.

    The “More videos” element is part of the YouTube player itself, rather than a separate WoodMart element. Unfortunately, YouTube does not provide an option to completely disable related videos in embedded players.

    If you need the video to play on mobile without displaying YouTube’s player elements, we recommend using an MP4 video as the background instead of YouTube.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)