Home Forums WoodMart support forum your theme overheated my database again and again

your theme overheated my database again and again

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #601908

    plantshub2023
    Participant

    There is more issue with the database, My database size is now 5GB plus, actually database size is not more than 300 MB,

    But suddenly your theme crashes and database size again and again exceed

    Attachments:
    You must be logged in to view attached files.
    #601923

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #601953

    plantshub2023
    Participant

    I Checked its from your theme

    #602010

    Artem Temos
    Keymaster

    In this case, please send us a video that demonstrates that the issue happens with WoodMart only so we can check it and reproduce on your website.

    #605269

    Madoo Webdesign
    Participant

    Good evening, I saw this topic and my customer has the exact same problem.
    is there a solution?
    If you need more information, please let me know

Viewing 5 posts - 1 through 5 (of 5 total)