Youtube link for Product video URL and Custom tab content is not working
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Hi,
Today I’ve started customizing a new store with this great theme, great job with the theme guys!
So far I found two bugs:
#1 Under PRODUCT EXTRA OPTIONS -> Product video URL
I put some YouTube link and it doesn’t work. I’m getting popup message “www.youtube.com refused to connect.”
#2 Under PRODUCT TAB OPTIONS -> Custom tab content
I’ve created new tab and for the content I want some YouTube video, the same problem as above.
PS. The video works perfect when I use WPBakery Page Builder
Please advise,
Thanks.
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Hello,
Thank you very much for choosing our theme and for contacting us.
Please test this link https://www.youtube.com/watch?v=lM02vNMRRB0 , if it does not work, disable the plugins not related to the theme and provide the site admin access.
Best Regards
Thank you for the quick reply.
The https://www.youtube.com/watch?v= format working fine under “Product video URL” (next to the zoom icon on the picture).
But is not working as “Custom tab content” – see attachment.
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Hello,
Create HTML block, insert the video by means of video element and insert the shortcode of the HTML block into this field.
Best Regards
.
