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Youtube video
- This topic has 11 replies, 2 voices, and was last updated 6 months ago by Aizaz Imtiaz Awan.
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June 4, 2024 at 7:48 pm #570624
evanlee01141991Participant1. My YouTube video on homepage (shown attachment) already updated long times ago and everyday I also try to keep update the same Youtube video, but the video still remain unchange, please help….But when I go inside the elementor editor, it show the right video and right content.
2. My mobile version all layout run away and those category title is disappear in mobile view.. (in homepage)
Attachments:
You must be logged in to view attached files.June 4, 2024 at 7:54 pm #570630
evanlee01141991ParticipantHere is the right video and content.
June 4, 2024 at 7:55 pm #570631
evanlee01141991ParticipantI have no idea why the screenshot image also exceed file size, file size is very small only.
You just try to login into my elementor editor and you able to see the right content and video. thanks.
June 4, 2024 at 8:01 pm #570633
evanlee01141991Participantit’s seem no matter how I add in or update any new thing on homepage, it’s cannot be update also. please check.
June 5, 2024 at 11:34 am #570752
Aizaz Imtiaz AwanKeymasterHello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keeps the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
June 6, 2024 at 7:01 am #570940
evanlee01141991ParticipantStill the same, please help check what’s the possible solution?
June 6, 2024 at 10:32 am #570995
Aizaz Imtiaz AwanKeymasterHello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Best Regards.
June 7, 2024 at 7:15 am #571199
evanlee01141991ParticipantJust proceed it.
June 7, 2024 at 7:17 am #571200
evanlee01141991ParticipantMake sure show something to tell customer “website is under maintenance” if your process will affected the homepage appearance . Thanks.
June 7, 2024 at 10:42 am #571254
Aizaz Imtiaz AwanKeymasterHello,
Now check back your site and check the issue after completely clearing the browser cache.
Best Regards.
June 11, 2024 at 8:07 pm #572091
evanlee01141991Participantso which one cause the problem?
June 12, 2024 at 9:42 am #572142
Aizaz Imtiaz AwanKeymasterHello,
Please try to activate the plugins one by one and check which plugin is creating the issue for you.
Best Regards.
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