YouTube video link is not saved

Hello, when I add a video link to the product and click on Save, it is not saved. When I open the video field again, the YouTube link is no longer there.

What could be the reason for this?

Hello,

Is there any chance that you could give me access to the dashboard area so I can check the site settings?

Looking forward to hearing back from you!

Kind Regards

Hello, yes I can do that. Thank you very much

Hello,

It was due to the duplicated main image in the gallery, after removing it, it started to work well, you can check now the same product.

Kind REgards

Ok, so I just need to delete the product image on copied items and then paste the video.
Thank you

Can you also tell me why the thumbnails in the gallery are so blurry?

Hello,

You need to regenerate your images through the “Regenerate Thumbnails” plugin (more details in the article below).

https://wordpress.org/plugins/regenerate-thumbnails/

https://www.wpbeginner.com/plugins/regenerate-thumbnails-new-image-sizes-wordpress/

Let me know the result.

Kind Regards

Hello, yes I had already tried that. I also adjusted the settings under “Customizer ▸ WooCommerce
Product Images” and regenerated the thumbnails. I also cleared the cache. But unfortunately this didn’t result in any changes.

Hello,

Navigate to Theme Settings -> Single product -> Gallery -> set “Auto” for the “Thumbnails per slide on desktop” – https://prnt.sc/vVBUiAfl8bRY

Kind Regards

Great, thanks. All done.

Hello,

Always remember that you can reach out to us with any questions you may have.

Have a good day!

Kind Regards

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