Youtube video not showing in custom tab on product page on the frontend

Hi,

I want to add the YouTube embed video in the custom tab on the product page. However, the video doesn’t show on the Frontend. Below is what I tried.

– On the product editor page, at the “Product Setting (custom metabox from theme)>Tabs>Tab[1]”, I added the iFrame code(Embed Video) that I copied from the YouTube clip. I added the code to the text editor. Once was saved and viewed on the Frontend, no YouTube video showed. I checked on the backend, and the iFrame code disappeared.

– On the product editor page, at the “Product Setting (custom metabox from theme)>Tabs>Tab[1]”, I click on “Add Media” button and add the Youtube link via the “Insert from URL” menu. I could see the video thumbnail showed up in the custom tab content section. But when I viewed the product on the Frontend. No YouTube video was shown. On the backend, the video thumbnail still was there.

Meaning, that the backend allows to add the YouTube link but on the Frontend, no code renders the YouTube. Is that any way to fix this BUG?

Thanks,
Apple

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Also, send me a link to that product that has the video link enabled.

Kind Regards

[Author]

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