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Youtube Video (Product Detail Page) does not show up

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 8, 2023 at 11:49 am #487299

    finn
    Participant

    Hello, I added a Youtube URL inside the Product Settings (General Tab). On the front page I can see the play button on the product image but when I click on it, there is no Lightbox showing up.

    Could you pleas check?

    Thanks

    August 8, 2023 at 12:10 pm #487308

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    August 8, 2023 at 12:11 pm #487309

    finn
    Participant

    Yes please to whatever is needed. Thanks

    August 8, 2023 at 2:44 pm #487348

    Luke Nielsen
    Keymaster

    Hello,

    You need to set the link from youtube as described in the description of the option: https://take.ms/jPEDw

    As a result, it started to work well: https://gyazo.com/d24e079b537be77ede6ed638a92ac8bc

    Kind Regards

    August 8, 2023 at 7:28 pm #487445

    finn
    Participant

    Sorry, this was totally my mistake! Thanks for your help!

    Problem solved.

    August 9, 2023 at 10:13 am #487557

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

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