YOUTUBE video with overlay image in html blocks

[supergap]

Hi,
I’m trying to set for a youtube video a overlay image in HTML BLOCK.
But it seems not working. In Elementor I can add the image. I can see it in Elementor editor, but the, in live site it doesn’t appear. Only the overlay play icon appears. I can’t understand the origin of the problem.
I think is very important that it works also in HTML Blocks because using the HTML Blocks it seems is the only way to add custom content to Category page (product archive).

Many thanks

• This topic was modified 1 year, 9 months ago by supergap.

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sorry, there are too many images attached. Just to are importa for the topic (live site fail and elementor editor). Thanks again

Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.3 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

OK.
i check it and then I come back to you in case.
many thanks

Hello,

Sure, you can take your time.

If you need any help from our end in this regard, you can reply back to this Topic anytime.

Best Regards

[Author]

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