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The template appears incorrectly

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  • #498687

    amrzain
    Participant

    The slider
    It does not appear well and the site in general has a problem
    Knowing that I didn’t do anything, I just downloaded the theme

    • This topic was modified 1 year, 3 months ago by amrzain.
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    #498706

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #498713

    amrzain
    Participant

    Thank you, a very large part of the problem has been solved
    But there is a small part, which is that the main image in the banner has a problem

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    #498730

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #499077

    amrzain
    Participant

    hello this is email and password in private content

    #499212

    Hello,

    It seems you have reloaded the demo and now I cannot catch the problems you demonstrate on the screens.

    Could you clarify the device you are checking the site?

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)