Home Forums Basel – Premium Template Side Bar Menu

This topic contains 15 replies, has 2 voices, and was last updated by Xtemos Studio Xtemos Studio 1 day, 10 hours ago.

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #8683

    LuxMark
    Participant

    Hi,

    The Side Bar Menu seems to be broken. When you click the arrows to the right of the Main category the Sub Categories do not drop down. If you click the arrow a second time the Main Category disappears. If you click the name and not the arrow you go to the main category’s page and the menu functions normally.

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    #8697
    Xtemos Studio
    Xtemos Studio
    Keymaster

    Hello,

    We just tested on your website and see that it is working correctly. Could you please provide a link where we can see it and what browser do you use?

    Regards

    #8715

    LuxMark
    Participant

    We did it in Google Chrome and Firefox and the issue was in both. Are you in Home>Shop hitting the arrow? Sorry – I cannot see what page you are on in the video attachment.

    Please see image attached – After two clicks on “Beauty” the category has completely disappeared from the left side bar menu and one more click on Fashion it will disappear as well

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    #8721
    Xtemos Studio
    Xtemos Studio
    Keymaster

    Ok, please check is “Show hierarchy” option is enabled for this widget in Appearance -> Widgets.

    Regards

    #8722

    LuxMark
    Participant

    Show Hierarchy option is enabled.

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    #8724
    Xtemos Studio
    Xtemos Studio
    Keymaster

    Disable “Only show children of the current category”.

    #8725

    LuxMark
    Participant

    But we don’t want all of the categories showing when users only want to engage in one category.

    #8726
    Xtemos Studio
    Xtemos Studio
    Keymaster

    But in this case “Accordion categories” is not for you. Because there are not categories that should be shown on the arrow click. Just disable it in Theme Settings -> Shop -> Widgets.

    #8727

    LuxMark
    Participant

    I am confused. There are categories that should be shown on the arrow click.

    #8728
    Xtemos Studio
    Xtemos Studio
    Keymaster

    But they can’t be shown there if “Only show children of the current category” is turned on. Just disable it and you will see.

    #8731

    LuxMark
    Participant

    Cool – see what you mean. Second question. I have the image settings for my products set both in the plugin and woocommerce but they are still showing up GIANT. Any ideas on how to get them in a normal 500 x 500 setting?

    #8732
    Xtemos Studio
    Xtemos Studio
    Keymaster

    You can change images size in WooCommerce -> Settings -> Products -> Display and enable hard crop if needed. But don’t forget to regenerate all thumbnails after changes.

    Regards

    #8733

    LuxMark
    Participant

    Cool – did that but nothing changed. when you click on a product to see more the image is as big as the computer and distorted

    Thank you for the help though! have an awesome day.

    #8734
    Xtemos Studio
    Xtemos Studio
    Keymaster

    Ok, then try to change product page layout and set Images size to small in Theme Settings -> Product page.

    #8956

    LuxMark
    Participant

    Is there a way to have the sidebar menu mimic the top product menu? The sidebar menu orders alphabetically instead of in the same order as the top menu.

    #8964
    Xtemos Studio
    Xtemos Studio
    Keymaster

    Hi,

    You can change categories order for this widget in Appearance -> Widgets.

    Regards

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