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Elise Noromit
Hello,
I have checked your site. I set sidebar both in General settings for common pages and in Shop > shop layout for shop and category pages and I did not see any sidebars at all.
So please deactivate all the plugins not related to the theme and switch ot the parent theme and make the settings as follows:
Theme Settings > Shop > Layout > set the sidebar.
Shop page set 2 columns in the page options https://xtemos.com/docs/basel/theme-options-panel-2/
In the result, you should have sidebars in the shop page and all the categories page.
Next, enter the shopping cart page set “None” in the sidebars and set 1 column and the sidebar should disappear.
Best Regards