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instagram template bug

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 21, 2019 at 5:37 am #108801

    coachmo
    Participant

    when i add an instagram template the posts aren’t displayed
    after saving
    how to fix?
    Thanks

    February 21, 2019 at 9:21 am #108843

    Elise Noromit
    Member

    Hello,

    Your problem is not clear enough. Please describe step by step what you do and what you get.

    Please attach screens of the problem.

    Best Regards

    February 21, 2019 at 2:23 pm #108956

    coachmo
    Participant

    the problem is simple
    – i added an instagram template to my home page via wpbakery edit
    – so i entered my instagram username into the edit section of the Instagram template
    – now i’m seeing my posts on instagram displayed
    – after i save the settings and reload my site without wpbakery front page editing (normal home page) the Instagram posts aren’t displayed anymore
    Why is that?

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    February 21, 2019 at 4:03 pm #108982

    Elise Noromit
    Member

    Hello,

    Please install free plugin Transients Manager, navigate to the Tools > Transients http://prntscr.com/mde3ax

    Insert “Instagram” in the search and delete all Instagram Transients http://prntscr.com/mde3ri

    Best Regards

    February 21, 2019 at 4:24 pm #108988

    Elise Noromit
    Member

    P.S.

    Please deactivate CDN plugin

    Best Regards

    February 22, 2019 at 2:46 am #109063

    coachmo
    Participant

    what is CDN plugin ? i can’t find it
    nothing happened after the first step

    February 22, 2019 at 12:18 pm #109130

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area

    Best Regards

    February 22, 2019 at 12:49 pm #109140

    coachmo
    Participant

    .

    February 22, 2019 at 1:50 pm #109224

    Elise Noromit
    Member

    Hello,

    I have deactivated the plugins not related to the theme for a while and Instagram works http://prntscr.com/monp0o

    Now all the plugins are activated back. So, deactivate them and activate one by one checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)