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instagram template bug

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #108801

    coachmo
    Participant

    when i add an instagram template the posts aren’t displayed
    after saving
    how to fix?
    Thanks

    #108843

    Hello,

    Your problem is not clear enough. Please describe step by step what you do and what you get.

    Please attach screens of the problem.

    Best Regards

    #108956

    coachmo
    Participant

    the problem is simple
    – i added an instagram template to my home page via wpbakery edit
    – so i entered my instagram username into the edit section of the Instagram template
    – now i’m seeing my posts on instagram displayed
    – after i save the settings and reload my site without wpbakery front page editing (normal home page) the Instagram posts aren’t displayed anymore
    Why is that?

    Attachments:
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    #108982

    Hello,

    Please install free plugin Transients Manager, navigate to the Tools > Transients http://prntscr.com/mde3ax

    Insert “Instagram” in the search and delete all Instagram Transients http://prntscr.com/mde3ri

    Best Regards

    #108988

    P.S.

    Please deactivate CDN plugin

    Best Regards

    #109063

    coachmo
    Participant

    what is CDN plugin ? i can’t find it
    nothing happened after the first step

    #109130

    Hello,

    Please provide your site admin access to the private area

    Best Regards

    #109140

    coachmo
    Participant

    .

    #109224

    Hello,

    I have deactivated the plugins not related to the theme for a while and Instagram works http://prntscr.com/monp0o

    Now all the plugins are activated back. So, deactivate them and activate one by one checking the issue to detect which one causes the problem.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)