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Enable maintenance mode

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 22, 2019 at 5:17 am #109065

    brian
    Participant

    hello,
    when i turn on “maintenance mode” , the maintenance page is appear for only visitor but i need to show maintenance page for customers.

    February 22, 2019 at 7:40 am #109075

    Elise Noromit
    Member

    Hello,

    Your problem is not clear. When a site is in a maintenance mode, it does not show a login form to log in as any user and the only view of the site is the Coming soon page.

    Now I have tested at my end, I was logged in as a customer, enabled the maintenance mode and try to go to the shop page I was redirected to the coming soon page.

    Make sure you have enabled the mode in the Theme Settings > Maintenance mode not by a third party plugin.

    Best Regards

    March 7, 2019 at 7:08 am #111569

    brian
    Participant

    i try lots of time and the result is when a new user come, it goes to maintenance page but when a customer goes, it doesn’t show maintenance page.
    its woodmart Maintenance mode

    March 7, 2019 at 8:10 am #111583

    Elise Noromit
    Member

    Hello,

    Please provide your site URL and access I will check.

    Best Regards

    March 8, 2019 at 7:20 am #111766

    brian
    Participant

    ok

    March 8, 2019 at 9:57 am #111811

    Elise Noromit
    Member

    Hello,

    You have not enabled the maintenance mode in the Theme Settings > Maintenance

    Your maintenance page did not have the appropriate template http://prntscr.com/muzwim and contains the broken code. Re-import the page and set the proper template. https://xtemos.com/docs/woodmart/installation-process/

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)