a problem with visual composer

This topic has 7 replies, 2 voices, and was last updated 7 years, 8 months ago by Artem Temos.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
March 19, 2017 at 3:51 pm #11012

omAdel1411mona
Participant

Hello,
I have a problem with visual composer plugins that no changes happen if i edit anything.
It was working fine but now it does not work!

Regards.

March 19, 2017 at 9:46 pm #11021

Artem Temos
Keymaster

Hello,

Thank you for choosing our theme and contacting us.

We are able to change the background for rows and don’t see the issue. Have you already solved it? If not, please provide detailed steps to reproduce it. Also, be sure that you have deactivated all third party plugins.

Kind Regards
XTemos Studio

March 20, 2017 at 3:54 pm #11038

omAdel1411mona
Participant

“We are able to change the background for rows and don’t see the issue.”
– YOU CAN CHANGE IT FROM ADMIN AREA BUT NO CHANGES HAPPEN TO FRONTPAGE

March 20, 2017 at 4:05 pm #11042

Artem Temos
Keymaster

Very strange. Could you please update our theme and reinstall Visual Composer plugin? Also, try to disable all additional plugins to see if there is some problem with that.

March 20, 2017 at 4:08 pm #11043

omAdel1411mona
Participant

another problem is when i try to activate Visual Composer to update it, i get this message:

NO LICENSES FOUND

It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer.

March 20, 2017 at 5:22 pm #11049

Artem Temos
Keymaster

Visual Composer developers don’t allow themes authors to share their licenses keys. Visual Composer and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from it’s author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates.

You can find the latest version always in the folder basel/inc/plugins/.

March 22, 2017 at 9:49 pm #11157

omAdel1411mona
Participant

Can i contact Visual Composer Support?
The problem is that i have to change any http:// url in the plugin files to https://
How Can I Do This?

March 23, 2017 at 7:04 am #11163

Artem Temos
Keymaster

You can contact plugin’s support only via their official page on Codecanyon only in case you purchase this plugin directly. But there are no any hardcoded http:// in plugins files anyway.

Regards
Author

Posts