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a problem with visual composer

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #11012

    omAdel1411mona
    Participant

    Hello,
    I have a problem with visual composer plugins that no changes happen if i edit anything.
    It was working fine but now it does not work!

    Regards.

    #11021

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    We are able to change the background for rows and don’t see the issue. Have you already solved it? If not, please provide detailed steps to reproduce it. Also, be sure that you have deactivated all third party plugins.

    Kind Regards
    XTemos Studio

    #11038

    omAdel1411mona
    Participant

    “We are able to change the background for rows and don’t see the issue.”
    – YOU CAN CHANGE IT FROM ADMIN AREA BUT NO CHANGES HAPPEN TO FRONTPAGE

    #11042

    Artem Temos
    Keymaster

    Very strange. Could you please update our theme and reinstall Visual Composer plugin? Also, try to disable all additional plugins to see if there is some problem with that.

    #11043

    omAdel1411mona
    Participant

    another problem is when i try to activate Visual Composer to update it, i get this message:

    NO LICENSES FOUND

    It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer.

    #11049

    Artem Temos
    Keymaster

    Visual Composer developers don’t allow themes authors to share their licenses keys. Visual Composer and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from it’s author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates.

    You can find the latest version always in the folder basel/inc/plugins/.

    #11157

    omAdel1411mona
    Participant

    Can i contact Visual Composer Support?
    The problem is that i have to change any http:// url in the plugin files to https://
    How Can I Do This?

    #11163

    Artem Temos
    Keymaster

    You can contact plugin’s support only via their official page on Codecanyon only in case you purchase this plugin directly. But there are no any hardcoded http:// in plugins files anyway.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)