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your latest theme update?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 15, 2019 at 10:18 pm #113259

    toddlive
    Participant

    Something wrong with the update.> please see error report.

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=hKtsdr6z5f1kMg0S5YuKLBoZQpBYCTEUzwDboU0Q1545192495…
    Unpacking the update…
    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please fix. I have your theme on polishedsocks.com do you need access?

    March 16, 2019 at 8:03 am #113275

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    March 26, 2019 at 1:57 am #114836

    toddlive
    Participant

    I did exactly what you asked and this came up

    Updating Theme Woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=hKtsdr6z5f1kMg0S5YuKLBoZQpBYCTEUzwDboU0Q1545192495…
    Unpacking the update…
    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please fix or tell me how. Thanks

    March 26, 2019 at 7:07 am #114855

    Artem Temos
    Keymaster

    We just did the same on your website and updated the theme without any errors.

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Viewing 4 posts - 1 through 4 (of 4 total)