Home Forums WoodMart – Premium Template your latest theme update?

This topic contains 3 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 3 months, 3 weeks ago.

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  • #113259

    toddlive
    Customer

    Something wrong with the update.> please see error report.

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=hKtsdr6z5f1kMg0S5YuKLBoZQpBYCTEUzwDboU0Q1545192495…
    Unpacking the update…
    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please fix. I have your theme on polishedsocks.com do you need access?

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    #113275

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #114836

    toddlive
    Customer

    I did exactly what you asked and this came up

    Updating Theme Woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=hKtsdr6z5f1kMg0S5YuKLBoZQpBYCTEUzwDboU0Q1545192495…
    Unpacking the update…
    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please fix or tell me how. Thanks

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    • This reply was modified 3 months, 3 weeks ago by Artem Temos Artem Temos.
    #114855

    We just did the same on your website and updated the theme without any errors.

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