Hi! I have noticed that when a user leave a review/rate under a product and when the admin remove the comment later the user’s star rating is still visible under the product! How can I reset the product stars rating?
Please deactivate all the plugins not related to the theme, and switch to the parent theme if you are running the child one and provide your site admin access to the private area.
Please provide your site admin access and confirm the permit to deactivate the plugins and child theme for the period of the checking what may take 20 minutes.
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