new badge on product grid

This topic has 12 replies, 2 voices, and was last updated 5 years, 7 months ago by Elise Noromit.

Viewing 13 posts - 1 through 13 (of 13 total)

Author

Posts
April 6, 2019 at 3:42 am #117318

MAYZEL
Participant

why doesnt the new badge show on the home page and the shop page?

shop page doesnt show NEW?
https://snag.gy/23J9KR.jpg

Product Page
https://snag.gy/zht2wO.jpg

April 6, 2019 at 4:47 am #117335

Elise Noromit
Member

Hello,

You need to enable the label in the Theme Settings > Shop > Labels and then enter each product and enable there as well.

Best Regards

April 6, 2019 at 5:55 am #117339

MAYZEL
Participant

https://snag.gy/

it is enabled

April 6, 2019 at 7:50 pm #117445

Elise Noromit
Member

Hello,

Please provide 2-3 products which you marked as new.

Best Regards

April 24, 2019 at 12:54 am #120611

MAYZEL
Participant

https://www.livingandtravelling.com/shop/oppo-reno-wooden-background-case/?attribute_pa_cb5feb1b7314637725a2e7=a3

https://www.livingandtravelling.com/product-category/accessories/phone-cases/

I think before you gave me a code to turn the new label off on the swatch on the product grid

April 24, 2019 at 8:19 am #120666

Elise Noromit
Member

Hello,

Please send your updated site admin access to the private area
and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.

Best Regards

April 25, 2019 at 4:08 am #120811

MAYZEL
Participant

my website is live?

April 25, 2019 at 6:55 am #120838

Elise Noromit
Member

Hello,

I cannot log in with these credentials.

Best Regards

May 14, 2019 at 3:00 am #123618

MAYZEL
Participant

i have new log in for you

May 14, 2019 at 6:39 am #123640

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated we shall check

Best Regards

May 17, 2019 at 6:29 am #124189

MAYZEL
Participant

here we go again,

so your sale badge works and the New button doesnt please check my Css codes as I think you gave me one before to remove to remove from product grid.

https://snag.gy/KnYFUE.jpg

The new button doesnt show, maybe Ill try a new in plug in as you dont help me

I understand you are busy but I pay you for support and this is not support

May 17, 2019 at 6:38 am #124194

MAYZEL
Participant

heres the log in details

May 17, 2019 at 11:17 am #124264

Elise Noromit
Member

Hello,

I have deactivated the plugins and New badge appeared https://gyazo.com/d3f5e76d93b741e4f58ac54ace6ff110

Most of your products are hidden http://prntscr.com/nps2k7

Deactivate all the third parties plugins not related to the theme and activate them one by one, checking the issue to detect which one influence.

Best Regards
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Viewing 13 posts - 1 through 13 (of 13 total)

new badge on product grid

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