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Woodmart not compatible with Woocommerce Smart Coupon and WooCommerce Membership

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • April 10, 2019 at 8:04 am #117986

    bikebear
    Participant

    Hi Woodmart,

    I am facing issue whenever i activate plugins WooCommerce Smart Coupon and WooCommerce Membership. Here are the problems happen whenever I activate either one of the plugins:
    -visual composer not appearing at product backend
    -section expand or collapse button unclickable at product backend
    -after login, go into any page, all page content don’t appear except the header (only happen after activate membership plugin)

    Thank you.

    April 10, 2019 at 9:11 am #118006

    Elise Noromit
    Member

    Hello,

    This is the issue of WP Bakery conflict with third-party plugins. Please contact the WooCommerce Smart Coupon and WooCommerce Membership support.

    Best Regards

    April 15, 2019 at 4:45 am #118817

    bikebear
    Participant

    Hello,

    Thank you for responding. I just found out another issue. Plugin Woocommerce coupon membership restriction will cause all options disappear at the Woodmart theme setting. Will you be able to assist on this?

    Thank you.

    April 15, 2019 at 5:03 am #118818

    bikebear
    Participant

    Also, for issue “after login, go into any page, all page content don’t appear except the header (only happen after activate membership plugin)”, I tested using other default theme such as nineteen, the page content appear like normal and the admin topbar appear too.

    And I found out that the content of the page disappear is because of the “account” button showing at menu. If I hide the account button, the content shows up, but the topbar still not showing up. However I would like to remain the account button at the menu.

    Thank you.

    April 15, 2019 at 7:55 am #118854

    Elise Noromit
    Member

    Hello,

    Please check your site admin access I cannot log in and check.

    Best Regards

    April 15, 2019 at 8:14 am #118859

    bikebear
    Participant

    Hi,

    Please use the following login details.

    Thank you.

    April 15, 2019 at 8:34 am #118860

    Elise Noromit
    Member

    Hello,

    We see the plugin error caused by the plugin https://gyazo.com/82900af63b3a1b7ae304cb4837e6e871 this error influence the Redux plugin functionality which ensures the settings.

    Please contact your plugin support and ask them to fix the JS error in the scripts and then contact us we shall check again.

    Best Regards

    April 15, 2019 at 8:44 am #118861

    bikebear
    Participant

    Hi,

    Noted on the membership coupon restriction issue. How about the comment #118818 issue?

    Thank you.

    April 15, 2019 at 12:53 pm #118916

    Elise Noromit
    Member

    Hello,

    First of all, please contact the plugin support and let them fix this JS bug, then we shall be able to check the issue from our side

    Best Regards

    April 16, 2019 at 1:58 am #119021

    bikebear
    Participant

    Hi,

    Thank you for responding. In that case, we would like to disable the plugin instead because the plugin is expired. Would you be able to check the membership plugin?

    Thank you.

    April 16, 2019 at 7:49 am #119050

    Elise Noromit
    Member

    Hello,

    As soon as you have deactivated the Woocommerce membership restriction all the mentioned problems have gone, please check.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)