PRODUCT IMAGE VARIATION NOT SHOWING
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when i change my product variation attribute (for example color) on the product page
the variation image (for example Red shirt) doesn’t show,
instead the main product image stays in place
how do i fix this?
thanks
Hello,
Please navigate to Dashboard -> Products -> Attributes -> Color -> Configure iterms, enable swatch as shown http://prntscr.com/jskm29
Make sure each variation in a variable product has an image: http://prntscr.com/kk870w
Best Regards
i can’t find enable swatch in attributes, plus i’m certain it’s already enabled becayse
this wasn’t an issue before
can you take a deeper look please
it’s urgent
i already sent you the site details
@coachmo I recently came across this exact thing. The problem for me was, within the Variations tab on the product page, I had 1 or more variations not set. So it still said in the first select box, “Any Color” second select box says “Any Size”. In my case, I had to delete these extra boxes, since the POD service I use had discontinued a color.
Hello,
1. Update your theme and all the related plugins https://xtemos.com/docs/woodmart/update-theme-2/
2. Deactivate all the plugins not related to the theme, switch to the parent theme and check again. I see you have additional variation plugin perhaps it conflict our theme and destroy the functionality.
Best Regards
worked fine after the update,
thanks
You are welcome! If you have any questions please feel free to contact us.
Best Regards
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