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Problem with swatch color
- This topic has 12 replies, 2 voices, and was last updated 8 years, 8 months ago by
Artem Temos.
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AuthorPosts
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April 11, 2017 at 6:03 pm #12126
Think_peruParticipantHi, I have a problem with product atributte, swatch color, in the shop page the product image doesnt change when i select other color option, but in the product page i dont have any problem with this, Can you help me please
Shop page: http://oceanomochilas.com/categoria-producto/hombres/
Producto page: http://oceanomochilas.com/producto/albert/
Thanks
April 11, 2017 at 6:09 pm #12132
Artem TemosKeymasterHello,
Thank you for choosing our theme and contacting us.
Could you please provide us your admin access so we can check it?
Kind Regards
XTemos StudioApril 11, 2017 at 6:11 pm #12133
Think_peruParticipantYes shure
Info:April 11, 2017 at 7:38 pm #12134
Artem TemosKeymasterSorry, but we can’t login with this account.
April 11, 2017 at 7:48 pm #12135
Think_peruParticipantSorry that was cpanel account, this is wordprees account
April 11, 2017 at 7:57 pm #12136
Artem TemosKeymasterYou need to update the theme and WooCommerce to the latest versions firstly.
April 11, 2017 at 8:12 pm #12137
Think_peruParticipantHow do i update the theme?
April 11, 2017 at 8:22 pm #12138
Think_peruParticipantMy wordpress panel said tha theme is updated
Attachments:
You must be logged in to view attached files.April 11, 2017 at 8:29 pm #12140
Artem TemosKeymasterTo update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.April 11, 2017 at 8:47 pm #12142
Think_peruParticipantoka, thanks
April 11, 2017 at 9:13 pm #12143
Think_peruParticipantHi, i update everything but still color swatches doesnt work
Do i have to update the child theme too?April 11, 2017 at 9:57 pm #12145
Think_peruParticipantI download the theme from themeforest again, then i updated the theme but i think that the file downloaded its still the last version, so when i found the 3.1.1 version?
April 12, 2017 at 6:05 am #12151
Artem TemosKeymasterYou can find the latest version 3.1.1 in ThemeForest -> Downloads section. You can check is it the right version number in
style.cssfile.Regards
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