Problem with swatch color

This topic has 12 replies, 2 voices, and was last updated 7 years, 9 months ago by Artem Temos.

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April 11, 2017 at 6:03 pm #12126

Think_peru
Participant

Hi, I have a problem with product atributte, swatch color, in the shop page the product image doesnt change when i select other color option, but in the product page i dont have any problem with this, Can you help me please

Shop page: http://oceanomochilas.com/categoria-producto/hombres/

Producto page: http://oceanomochilas.com/producto/albert/

Thanks

April 11, 2017 at 6:09 pm #12132

Artem Temos
Keymaster

Hello,

Thank you for choosing our theme and contacting us.

Could you please provide us your admin access so we can check it?

Kind Regards
XTemos Studio

April 11, 2017 at 6:11 pm #12133

Think_peru
Participant

Yes shure
Info:

April 11, 2017 at 7:38 pm #12134

Artem Temos
Keymaster

Sorry, but we can’t login with this account.

April 11, 2017 at 7:48 pm #12135

Think_peru
Participant

Sorry that was cpanel account, this is wordprees account

April 11, 2017 at 7:57 pm #12136

Artem Temos
Keymaster

You need to update the theme and WooCommerce to the latest versions firstly.

April 11, 2017 at 8:12 pm #12137

Think_peru
Participant

How do i update the theme?

April 11, 2017 at 8:22 pm #12138

Think_peru
Participant

My wordpress panel said tha theme is updated

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April 11, 2017 at 8:29 pm #12140

Artem Temos
Keymaster

To update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.

April 11, 2017 at 8:47 pm #12142

Think_peru
Participant

oka, thanks

April 11, 2017 at 9:13 pm #12143

Think_peru
Participant

Hi, i update everything but still color swatches doesnt work
Do i have to update the child theme too?

April 11, 2017 at 9:57 pm #12145

Think_peru
Participant

I download the theme from themeforest again, then i updated the theme but i think that the file downloaded its still the last version, so when i found the 3.1.1 version?

April 12, 2017 at 6:05 am #12151

Artem Temos
Keymaster

You can find the latest version 3.1.1 in ThemeForest -> Downloads section. You can check is it the right version number in style.css file.

Regards
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