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Problem with swatch color
- This topic has 12 replies, 2 voices, and was last updated 9 years, 2 months ago by
Artem Temos.
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AuthorPosts
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April 11, 2017 at 6:03 pm #12126
Think_peruParticipantHi, I have a problem with product atributte, swatch color, in the shop page the product image doesnt change when i select other color option, but in the product page i dont have any problem with this, Can you help me please
Shop page: http://oceanomochilas.com/categoria-producto/hombres/
Producto page: http://oceanomochilas.com/producto/albert/
Thanks
April 11, 2017 at 6:09 pm #12132Hello,
Thank you for choosing our theme and contacting us.
Could you please provide us your admin access so we can check it?
Kind Regards
XTemos StudioApril 11, 2017 at 6:11 pm #12133
Think_peruParticipantYes shure
Info:April 11, 2017 at 7:38 pm #12134Sorry, but we can’t login with this account.
April 11, 2017 at 7:48 pm #12135
Think_peruParticipantSorry that was cpanel account, this is wordprees account
April 11, 2017 at 7:57 pm #12136You need to update the theme and WooCommerce to the latest versions firstly.
April 11, 2017 at 8:12 pm #12137
Think_peruParticipantHow do i update the theme?
April 11, 2017 at 8:22 pm #12138
Think_peruParticipantMy wordpress panel said tha theme is updated
Attachments:
You must be logged in to view attached files.April 11, 2017 at 8:29 pm #12140To update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.April 11, 2017 at 8:47 pm #12142
Think_peruParticipantoka, thanks
April 11, 2017 at 9:13 pm #12143
Think_peruParticipantHi, i update everything but still color swatches doesnt work
Do i have to update the child theme too?April 11, 2017 at 9:57 pm #12145
Think_peruParticipantI download the theme from themeforest again, then i updated the theme but i think that the file downloaded its still the last version, so when i found the 3.1.1 version?
April 12, 2017 at 6:05 am #12151You can find the latest version 3.1.1 in ThemeForest -> Downloads section. You can check is it the right version number in
style.cssfile.Regards
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Tagged: swatch color
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