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Problem with swatch color

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #12126

    Think_peru
    Participant

    Hi, I have a problem with product atributte, swatch color, in the shop page the product image doesnt change when i select other color option, but in the product page i dont have any problem with this, Can you help me please

    Shop page: http://oceanomochilas.com/categoria-producto/hombres/

    Producto page: http://oceanomochilas.com/producto/albert/

    Thanks

    #12132

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    Could you please provide us your admin access so we can check it?

    Kind Regards
    XTemos Studio

    #12133

    Think_peru
    Participant

    Yes shure
    Info:

    #12134

    Artem Temos
    Keymaster

    Sorry, but we can’t login with this account.

    #12135

    Think_peru
    Participant

    Sorry that was cpanel account, this is wordprees account

    #12136

    Artem Temos
    Keymaster

    You need to update the theme and WooCommerce to the latest versions firstly.

    #12137

    Think_peru
    Participant

    How do i update the theme?

    #12138

    Think_peru
    Participant

    My wordpress panel said tha theme is updated

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    #12140

    Artem Temos
    Keymaster

    To update the theme you need to download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
    Also, we suggest you make a backup of all your files before any update.

    #12142

    Think_peru
    Participant

    oka, thanks

    #12143

    Think_peru
    Participant

    Hi, i update everything but still color swatches doesnt work
    Do i have to update the child theme too?

    #12145

    Think_peru
    Participant

    I download the theme from themeforest again, then i updated the theme but i think that the file downloaded its still the last version, so when i found the 3.1.1 version?

    #12151

    Artem Temos
    Keymaster

    You can find the latest version 3.1.1 in ThemeForest -> Downloads section. You can check is it the right version number in style.css file.

    Regards

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Viewing 13 posts - 1 through 13 (of 13 total)