Hello i have these error i cant set 3 or 4 or 5 Product Grid

This topic has 9 replies, 2 voices, and was last updated 5 years, 6 months ago by Elise Noromit.

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May 6, 2019 at 8:13 am #122288

stooni
Participant

isotope.pkgd.min.js?ver=5.7:11 isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)

i have searched in your forum but i have not found the solution!

Thanks
for Help

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May 6, 2019 at 8:29 am #122293

Elise Noromit
Member

Hello,

Please check your credentials I cannot log in

Best Regards

May 6, 2019 at 9:02 am #122295

stooni
Participant

User Credetials new Set! and tested!

May 6, 2019 at 9:24 am #122299

stooni
Participant

IMPORTANT

a new test host is not the same as the first support request

May 6, 2019 at 12:37 pm #122325

stooni
Participant

Installed Version 3.7.0 same Thing
isotope.pkgd.min.js?ver=5.7:11 isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)

—stooni

May 6, 2019 at 2:50 pm #122367

Elise Noromit
Member

Hello,

Now I do not see any errors in the Dashboard. I can set two and three and four items in the shop https://gyazo.com/fde44e452f8b3063342bad84c6e4dd3b

What actions should I take to reproduce the problem?

Best Regards

May 7, 2019 at 6:59 am #122455

stooni
Participant

See the Settings and the Product Grid in Shop Page, i not become Products columns 4!
and the error is also here!

When i load the Page the 4th row is briefly displayed disappears!

—-stooni

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May 7, 2019 at 8:20 am #122472

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

May 7, 2019 at 1:03 pm #122538

stooni
Participant

Hello Elise,

these i do not unterstand! provide the site admin access to the private area
with chmode command? Or with User Rights Plugin?

but i have sea in the Firefox and in the IE Browser works all!

-stooni

May 7, 2019 at 2:30 pm #122564

Elise Noromit
Member

Hello,

I have deactivated all the plugins and switched to the parent theme, now I can set 3 columns in the Theme Settings and save when I view the front end it shows 3 products in the row as it should. https://gyazo.com/76a4aab80f8f16c488da9d8b93b2696c

Now I switch the child theme again as well as all the plugins, deactivate and activate one by one checking the issue to detect what causes the problem.

Best Regards
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