Hello i have these error i cant set 3 or 4 or 5 Product Grid

isotope.pkgd.min.js?ver=5.7:11 isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)

i have searched in your forum but i have not found the solution!

Thanks
for Help

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Hello,

Please check your credentials I cannot log in

Best Regards

User Credetials new Set! and tested!

IMPORTANT

a new test host is not the same as the first support request

Installed Version 3.7.0 same Thing
isotope.pkgd.min.js?ver=5.7:11 isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)

—stooni

Hello,

Now I do not see any errors in the Dashboard. I can set two and three and four items in the shop https://gyazo.com/fde44e452f8b3063342bad84c6e4dd3b

What actions should I take to reproduce the problem?

Best Regards

See the Settings and the Product Grid in Shop Page, i not become Products columns 4!
and the error is also here!

When i load the Page the 4th row is briefly displayed disappears!

—-stooni

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

Hello Elise,

these i do not unterstand! provide the site admin access to the private area
with chmode command? Or with User Rights Plugin?

but i have sea in the Firefox and in the IE Browser works all!

-stooni

Hello,

I have deactivated all the plugins and switched to the parent theme, now I can set 3 columns in the Theme Settings and save when I view the front end it shows 3 products in the row as it should. https://gyazo.com/76a4aab80f8f16c488da9d8b93b2696c

Now I switch the child theme again as well as all the plugins, deactivate and activate one by one checking the issue to detect what causes the problem.

Best Regards

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