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Facebook Login Issue

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #122808

    Ochuko
    Participant

    Good Evening, I have an issue with the facebook login. I have followed the steps from the document and when you click the facebook button on “https://borntoruleonline.com/my-account/” It comes up with an error. It doesn’t allow customers to login with their facebook accounts. Instead it shows up my own private account.

    #122824

    Hello,

    Please create a separate topic for a different problem.

    Please send the screenshot of all the settings of the Facebook login.

    Best Regards

    #122938

    Ochuko
    Participant

    Thank you I will make a separate topic for that issue. Below are the screenshots of my settings of the facebook login.

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    #122980

    Hello,

    First of all, you need to solve this issue: http://prntscr.com/nmkccp

    This is the Facebook configuration issue.

    Next, deactivate all the plugins not related to the theme and check the problem again.

    Best Regards

    #122989

    Ochuko
    Participant

    I know that is the issue, but I don’t know exactly what it means or how to fix it. Please could you break it down as I do not understand how I can fix it.

    #122990

    Ochuko
    Participant

    Do I have to add all these codes and all of that to the theme?

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    #123032

    Hello,

    As per the instructions https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/ #3 on the screen you see the URL which should be inserted, it consists of https://borntoruleonline.com/my-account/ + facebook/int_callback you have not added this part into the field. Add it.

    Best Regards

    #123156

    Ochuko
    Participant

    Would it be possible for the login with Facebook and Google to appear on the sign in sidebar when you click it. Below are screenshots of what it looks like on my website and below is how I would like it to appear. Is there also a way that I can put the my account page on the website so it looks professional. Because once you click the sign in button, it doesn’t take you to the my account page to log in.

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    #123181

    Hello,

    As soon as you configure the login with Facebook and Google buttons would appear in the Sing in the sidebar. I do not see the buttons now. Deactivate the plugins not related to the theme and check again they should appear.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)