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Moved: Reply To: cannot use WPBakery Page Builder
- This topic has 5 replies, 2 voices, and was last updated 5 years, 4 months ago by Elise Noromit.
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July 17, 2019 at 5:29 pm #133228
tntlam1102ParticipantSame question to me !? I cannot use WPBakery Page Builder ‘s template library
July 18, 2019 at 5:39 am #133270
Elise NoromitMemberHello,
Please find the information on the theme activation here: https://xtemos.com/docs/woodmart/update-theme-2/
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins or in the profile of the forum.
As for the template library: make sure you have activated all the plugins in Appearance > Install plugins. If you have installed, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
July 18, 2019 at 4:40 pm #133442
tntlam1102ParticipantHello, please check as I cannot update the theme as well as WPBakery Page Builder automatically. I provide login detail below.
July 18, 2019 at 8:53 pm #133471
Elise NoromitMemberHello,
Please make the full backup of your site and provide FTP for the case if I fail to update through the admin panel. Very often if the theme and plugins are not updated automatically, the reason is server configuration and FTP access may be required.
Best Regards
July 19, 2019 at 10:30 am #133558
tntlam1102ParticipantHello, I have made an update for the theme with the support of my hosting company. However, I still cannot update WPBakery Page Builder and cannot use WPBakery Page Builder’s template. Woodmart’s templates are not enough.
July 19, 2019 at 1:01 pm #133608
Elise NoromitMemberHello,
I have tested and templates are working. I have added a template to the 360-degree page please check, bike hotspot.
In order to use WPBakery Page builder tepletes, you will have to purchase the license for the plugin.
As for the updates, deactivate all the plugins not related to the theme and
Deactivate the plugins not related to the theme Navigate to the Appearance > Themes > enter the theme and update the theme https://xtemos.com/docs/woodmart/update-theme-2/
Plugins are updated in Appearance > Install plugins
Best Regards
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