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theme can't be edit

Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 4, 2019 at 5:10 am #135916

    James Liang
    Participant

    Today when I wanna edit the theme, it shows up nothing and can’t update either.
    Is there anything wrong with my setting?

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    August 4, 2019 at 10:18 am #135929

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

    August 4, 2019 at 2:52 pm #135944

    James Liang
    Participant

    Thanks for your help. I found it was cause by a payment gateway plugin.
    I’ll try to fix it.
    By the way, I feel 3.8.2 is 3 times faster than 3.8. Is this super improvement made by you?

    August 4, 2019 at 6:11 pm #135974

    Elise Noromit
    Member

    Hello,

    Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)