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WPBakery Page Builder doesn't save the Sidebar with woodmart

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 5, 2019 at 12:49 pm #142228

    Face2design
    Participant

    When I make a product filter sidebar and update/safe that sidebar the WPBakery is set to empty again. What is causing that behavior?

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    September 5, 2019 at 6:29 pm #142271

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, and provide the site admin access to the private area

    Best Regards

    September 6, 2019 at 7:37 am #142335

    Face2design
    Participant

    can you explain: and provide the site admin access to the private area…

    I did deactivate all the plugins except the woodmart core and WP Bakery Builder plugin and activated the parent theme. But still no luck.

    September 6, 2019 at 10:47 am #142372

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access: login URL, login ID, and password into the private area which is below the message field.

    Best Regards

    September 6, 2019 at 12:00 pm #142385

    Face2design
    Participant

    see private message

    September 6, 2019 at 1:08 pm #142402

    Elise Noromit
    Member

    Hello,

    Please check your credentials I cannot log in. Please include the page URL with the problem.

    Best Regards

    September 6, 2019 at 1:37 pm #142405

    Face2design
    Participant

    Sorry the user was not saved. You can use the same credentials now.

    it is page ketting. and the side bar is causing the problems

    September 6, 2019 at 8:27 pm #142433

    Elise Noromit
    Member

    Hello,

    You are trying to add filters. All the filters work in the Shop or category page only. I have added the calendar for testing and it works. https://prnt.sc/p2tyjy

    You can add any widgets excepting filters.

    Best Regards

    September 6, 2019 at 8:39 pm #142436

    Face2design
    Participant

    Ok but why I can’t save any wpbakery builder in the sidebar then?

    September 6, 2019 at 10:02 pm #142454

    Elise Noromit
    Member

    Hello,

    You can create HTML block and then add the HTML widget to the sidebar https://xtemos.com/docs/woodmart/html-blocks-2/#main_footer

    Best Regards

    September 9, 2019 at 7:30 am #142709

    Face2design
    Participant

    Ok, that worked thanks.

    September 9, 2019 at 7:49 am #142716

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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