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This topic has 10 replies, 2 voices, and was last updated 5 years, 2 months ago by Elise Noromit.

Viewing 11 posts - 1 through 11 (of 11 total)

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September 17, 2019 at 2:50 pm #144676

FairFang730
Participant

how to use the header banner？ I use a picture as the background but it is not full screen.

September 17, 2019 at 3:53 pm #144705

Elise Noromit
Member

Hello,

Please provide the site admin access to the private area I will check the settings and suggest.

Best Regards

September 17, 2019 at 10:05 pm #144753

FairFang730
Participant

Thank you

September 18, 2019 at 7:51 am #144824

Elise Noromit
Member

Hello,

Please check your credentials I cannot log in and submit into the private area which is under the message field.

Best Regards

September 18, 2019 at 10:31 am #144865

FairFang730
Participant

…

September 18, 2019 at 11:25 am #144883

Elise Noromit
Member

Hello,

Please have a look at the screen https://gyazo.com/6874b64c3728a3a04337328b9a7f6cce

You have not enabled the header banner and upload the image by means of the background option and it will cover all the header banner.

P.S. Please never leave the credentials in the message box, put them in the Private content area which is under the message box.

Best Regards

September 18, 2019 at 12:53 pm #144934

FairFang730
Participant

Thank you for your answer.
I enabled it and uploaded a background image. It seems that my background image is not perfectly displayed.
Please see the attachments A44.png and A55.png
and the attachments A11.png and A22.png are screenshots of my friend’s website.
On the mobile phone of my friend’s website, the header banner is displayed below the header.
How to do that? Please help me.

Attachments:
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September 19, 2019 at 6:21 am #145094

Elise Noromit
Member

Hello,

The header banner has a limited height. The image on the background is cut and it is the nature of images on background, we cannot change that. Try to set the color on background and insert the text.

Best Regards

September 19, 2019 at 4:56 pm #145331

FairFang730
Participant

Can you tell me the default size of the header banner?
and how to make the header banner is displayed below the header on mobile.

September 19, 2019 at 5:17 pm #145335

FairFang730
Participant

I know how to set the header banner.
You just need to tell me how to display the header banner below the header on the phone.
Like the attachments A11.png

September 20, 2019 at 9:05 am #145522

Elise Noromit
Member

Hello,

It is not possible, unfortunately. The HTML structure does not allow to do it with CSS.

Best Regards
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