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After update to v5.0.0 some features no longer work.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 27, 2019 at 7:51 pm #147123

    noraferg
    Participant

    FYI – I noticed I can no longer set a value for my logo (see attached)…there is no way to enter a value. No box or field accessible. Fortunately, my setting prior to the update remained.

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    September 27, 2019 at 8:01 pm #147127

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    September 27, 2019 at 8:11 pm #147133

    noraferg
    Participant

    There are no other plugins installed. This is a new website. Only using the plugins the theme required. No recommended plugins have even been installed.

    September 28, 2019 at 7:07 am #147184

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area so that we could check.

    Best Regards

    September 30, 2019 at 4:39 pm #147620

    noraferg
    Participant

    details provide as private

    September 30, 2019 at 8:16 pm #147638

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in, please deactivate and delete the plugins mentioned here https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/ if you have not done that yet.

    Best Regards

    September 30, 2019 at 8:29 pm #147641

    noraferg
    Participant

    Please try again to log in with same credentials.

    October 1, 2019 at 6:17 am #147714

    Elise Noromit
    Member

    Hello,

    Please upload this file https://drive.google.com/file/d/1nziOgdpg11hOKi536nQjjRYX-1MiEI9A/view?usp=sharing and upload it into this folder:
    themes/basel/inc/assets/js/select2.full.min.js?ver=5.0.0

    Best Regards

    October 1, 2019 at 5:37 pm #147907

    noraferg
    Participant

    Thank you. That fixed the issue.

    October 1, 2019 at 6:24 pm #147914

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)

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