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After update to v5.0.0 some features no longer work.

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  • Author
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  • #147123

    noraferg
    Participant

    FYI – I noticed I can no longer set a value for my logo (see attached)…there is no way to enter a value. No box or field accessible. Fortunately, my setting prior to the update remained.

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    #147127

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #147133

    noraferg
    Participant

    There are no other plugins installed. This is a new website. Only using the plugins the theme required. No recommended plugins have even been installed.

    #147184

    Hello,

    Please provide the site admin access to the private area so that we could check.

    Best Regards

    #147620

    noraferg
    Participant

    details provide as private

    #147638

    Hello,

    Please check the credentials I cannot log in, please deactivate and delete the plugins mentioned here https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/ if you have not done that yet.

    Best Regards

    #147641

    noraferg
    Participant

    Please try again to log in with same credentials.

    #147714

    Hello,

    Please upload this file https://drive.google.com/file/d/1nziOgdpg11hOKi536nQjjRYX-1MiEI9A/view?usp=sharing and upload it into this folder:
    themes/basel/inc/assets/js/select2.full.min.js?ver=5.0.0

    Best Regards

    #147907

    noraferg
    Participant

    Thank you. That fixed the issue.

    #147914

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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