2 questions

This topic has 9 replies, 2 voices, and was last updated 5 years, 1 month ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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October 9, 2019 at 8:11 am #149206

mrskuit
Participant

Hi,

I’ve got 2 questions.

1) When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. How can I fix this? https://prnt.sc/pgt59w

2) When the cart is empty, it looks weird. You can’t see the whole image. How can I fix that? https://prnt.sc/pgt5l5

Hope you can help me with this! Thank you!

October 9, 2019 at 1:21 pm #149297

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

Best Regards

October 10, 2019 at 7:04 am #149382

mrskuit
Participant

Hello,

I did. It didn’t work. I’ve got one other question as well.
So my questions are:

1) When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. How can I fix this? https://prnt.sc/pgt59w (Maybe it has something to do with the colours I changed?)

2) When the cart is empty, it looks weird. You can’t see the whole image. How can I fix that? https://prnt.sc/pgt5l5

3) Is it possible to change the mobile logo? (Just the mobile logo, not the desktop logo. So I want another logo on mobile than I have on desktop.)

Hope you can help me with this! Thank you!

October 10, 2019 at 9:02 am #149406

Elise Noromit
Member

Hello,

You need to update the theme. Please make the full backup of your site and update the theme as well as all the plugins related to the theme. Please read and follow these important suggestions for updating: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

If the problem remains, contact me I will provide custom CSS.

Best Regards

October 10, 2019 at 12:08 pm #149440

mrskuit
Participant

Hi,

I updated the theme.
One problem is solved, but I still have 3 problems:

1) Price in mobile menu
When I search for a product (mobile), the price disappeared. I can see the €-sign but I can’t see the price. I think it has something to do with the colour, as you can see here: https://prnt.sc/phezel and here: https://prnt.sc/pgt59w

2) Logo mobile menu
Is it possible to change the mobile logo? (Just the mobile logo, not the desktop logo. So I want another logo on mobile than I have on desktop.)

3) Heart from the wishlist
I disabled the theme’s wishlist because we already had the YITH wishlist.
But I found out that the heart in the topbar of the menu doesn’t go anywhere.
When you click on it, it simple goes to the homepage, instead of the wishlist.
How can I change that?
https://prnt.sc/phf1n9

Hope you can help me with this!
Kind regards, Marieke

October 10, 2019 at 2:46 pm #149480
Elise Noromit
Member
Hello,

1.Please add this code to the Theme Settings > Custom CSS > Global:
```
body .mobile-nav .autocomplete-suggestions .amount, 
body .mobile-nav .autocomplete-suggestions .suggestion-sku {
    color:#949494;;
}
```
2. There is no option to add another image on the logo menu.

3. Please check the plugin on a default theme to detect if our theme causes the problem.

Best Regards
October 10, 2019 at 3:29 pm #149489

mrskuit
Participant

Hello,

1) It worked, thanks!

2) No problem.

3) I can’t. It’s the heart icon that belongs to the theme. I tested it with your own wishlist, to see if that would work. And with your own wishlist the heart won’t work either. (When you click on it, you just go to the homepage.)
This is the heart icon I’m talking about: https://prnt.sc/phf1n9

Hope you can help me with this!
Kind regards, Marieke

October 10, 2019 at 4:42 pm #149497

Elise Noromit
Member

Hello,

Please read and follow the instruction on how to set configure the Wishlist: https://xtemos.com/docs/basel/basel-wishlist/

Best Regards

October 11, 2019 at 8:18 am #149591

mrskuit
Participant

It worked. Thanks for the help!

October 11, 2019 at 9:24 am #149617

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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