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Brand not showing

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  • October 10, 2019 at 9:48 am #149413

    mikael
    Participant

    Hi,
    We want to start using brands on our product pages and in the store front, but the brand is not showing. The attribute is showing (“Varumärke”) on the product page but the brand itself is not showing.

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    October 10, 2019 at 11:30 am #149428

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the site admin access to the private area we shall check the settings and suggest.

    Best Regards

    October 10, 2019 at 11:43 am #149435

    mikael
    Participant

    See private content

    October 10, 2019 at 1:24 pm #149464

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme following these suggestions https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    As soon as you update the theme, please deactivate all the plugins not related to the theme and check the brands, then activate one by one, detecting which plugin hides the brand. I see the product page has been

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)