Home Forums Basel – Premium Template Brand not showing

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 5 days, 1 hour ago.

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  • #149413

    mikael
    Customer

    Hi,
    We want to start using brands on our product pages and in the store front, but the brand is not showing. The attribute is showing (“Varumärke”) on the product page but the brand itself is not showing.

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    #149428

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the site admin access to the private area we shall check the settings and suggest.

    Best Regards

    #149435

    mikael
    Customer

    See private content

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    #149464

    Hello,

    Please make the full backup of your site and update the theme following these suggestions https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    As soon as you update the theme, please deactivate all the plugins not related to the theme and check the brands, then activate one by one, detecting which plugin hides the brand. I see the product page has been

    Best Regards

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