SHOP PAGES not working as per demo

This topic has 16 replies, 2 voices, and was last updated 7 years, 5 months ago by Artem Temos.

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June 11, 2017 at 3:21 am #14988

GCMarketing Admin
Participant

Hello! Thank you for the fantastic theme.

I am having a couple of issues that I cannot seem to resolve, I have posted them in separate tickets;

SHOP PAGES NOT WORKING LIKE YOUR DEMO
It only appears correctly on the /shop URL, however when I click a category it shows the reload on the shop however then it redirects pages where the Basel product categories functionality disappears.

I would love it to work as per your demo (but I cannot seem to see what I have done wrong in terms of setting up the pages/categories)

Hope you can assist me to fix.
See screenshots…

June 11, 2017 at 10:12 am #15002

Artem Temos
Keymaster

Hi,

You don’t need to create any separate pages for categories. You just need the shop page. And you already have it. All categories pages will be generated automatically.

Regards

June 11, 2017 at 10:26 am #15010

GCMarketing Admin
Participant

Oh ok I see. Because I had originally had all those pages created prior to changing over to your theme. So what should I do now – just delete those pages?

What if I want to link to a particular shop category (will it still appear as it does under the /shop URL?

Because I think that is what is going wrong – I have a page already created which is overwriting this feature – is that correct?

Thank you in advance.

June 11, 2017 at 11:47 am #15019

GCMarketing Admin
Participant

I deleted the Category pages that i created – but now it says ‘Nothing found’ when I click the menu in the SHOP page for ‘Product Category’.

June 11, 2017 at 2:07 pm #15025

Artem Temos
Keymaster

Try to resave Settings -> Permalinks. It seems to be a conflict in your pages and categories links. Try to recreate some categories also.

June 12, 2017 at 2:02 am #15059

GCMarketing Admin
Participant

Oh ok, I am not sure how to resolve this pages/categories conflict – all the slugs match one another. Although I have deleted those pages – so it should only be working off the product categories now.

I have resaved Setting > Permalink and created a New Category ‘Apples’ – but the issue still is persisting. I cleared my history and cache, but the issue still remains.

Artem, I am not sure how to resolve this – hope you may have any other suggestions for fixes?

June 12, 2017 at 7:41 am #15065

Artem Temos
Keymaster

OK, please check now.

June 12, 2017 at 12:26 pm #15081

GCMarketing Admin
Participant

Ok yep the SHOP pages are working now – but the product pages and checkout are now doing the ‘Not Found’ error.

June 12, 2017 at 12:28 pm #15082

Artem Temos
Keymaster

Try to disable geolocation option in WooCommerce Settings.

June 12, 2017 at 12:42 pm #15083

GCMarketing Admin
Participant

Ok – I disabled the Geolocate (I have this turned on to make another plugin stable for the currency) and resaved the permalinks after I did it as well – but still no change.

June 12, 2017 at 12:47 pm #15084

Artem Temos
Keymaster

By the way, have you set checkout page in woocommerce settings?

June 12, 2017 at 12:52 pm #15085

GCMarketing Admin
Participant

Ok I don’t have a checkout page, I did have one I swear haha – I will recreate it and fingers crossed it resolves the issue for the product pages?

June 12, 2017 at 1:08 pm #15086

Artem Temos
Keymaster

Sorry, but we don’t have other ideas. It seems to be related to installed plugins or to WooCommerce. It can’t be caused by our theme.

Regards

June 12, 2017 at 1:08 pm #15087

GCMarketing Admin
Participant

Ok, checkout issue is resolved.

However, I have seen a strange pattern occurring not sure how to resolve it;

Product permalinks has the issue;

Shop base – is selected product pages don’t work (but category pages are working)

Shop with category base – is selected category pages don’t work (but product pages are working)

June 12, 2017 at 1:20 pm #15088

Artem Temos
Keymaster

Sorry, but we really can’t know what this issue is caused by. As we said, it seems to be related to installed plugins or to WooCommerce. It can’t be caused by our theme.

June 12, 2017 at 2:38 pm #15089

GCMarketing Admin
Participant

Yes – it was not a theme issue sorry Artem – I sincerely appreciate you helping me!

If ever anyone else has this error here is the fix
https://conschneider.de/fix-broken-links-missing-pages-wordpress-resetting-permalinks/

June 12, 2017 at 3:05 pm #15090

Artem Temos
Keymaster

OK, thank you for posting the solution here.
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