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SHOP PAGES not working as per demo

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  • #14988

    GCMarketing Admin
    Participant

    Hello! Thank you for the fantastic theme.

    I am having a couple of issues that I cannot seem to resolve, I have posted them in separate tickets;

    SHOP PAGES NOT WORKING LIKE YOUR DEMO
    It only appears correctly on the /shop URL, however when I click a category it shows the reload on the shop however then it redirects pages where the Basel product categories functionality disappears.

    I would love it to work as per your demo (but I cannot seem to see what I have done wrong in terms of setting up the pages/categories)

    Hope you can assist me to fix.
    See screenshots…

    #15002

    Artem Temos
    Keymaster

    Hi,

    You don’t need to create any separate pages for categories. You just need the shop page. And you already have it. All categories pages will be generated automatically.

    Regards

    #15010

    GCMarketing Admin
    Participant

    Oh ok I see. Because I had originally had all those pages created prior to changing over to your theme. So what should I do now – just delete those pages?

    What if I want to link to a particular shop category (will it still appear as it does under the /shop URL?

    Because I think that is what is going wrong – I have a page already created which is overwriting this feature – is that correct?

    Thank you in advance.

    #15019

    GCMarketing Admin
    Participant

    I deleted the Category pages that i created – but now it says ‘Nothing found’ when I click the menu in the SHOP page for ‘Product Category’.

    #15025

    Artem Temos
    Keymaster

    Try to resave Settings -> Permalinks. It seems to be a conflict in your pages and categories links. Try to recreate some categories also.

    #15059

    GCMarketing Admin
    Participant

    Oh ok, I am not sure how to resolve this pages/categories conflict – all the slugs match one another. Although I have deleted those pages – so it should only be working off the product categories now.

    I have resaved Setting > Permalink and created a New Category ‘Apples’ – but the issue still is persisting. I cleared my history and cache, but the issue still remains.

    Artem, I am not sure how to resolve this – hope you may have any other suggestions for fixes?

    #15065

    Artem Temos
    Keymaster

    OK, please check now.

    #15081

    GCMarketing Admin
    Participant

    Ok yep the SHOP pages are working now – but the product pages and checkout are now doing the ‘Not Found’ error.

    #15082

    Artem Temos
    Keymaster

    Try to disable geolocation option in WooCommerce Settings.

    #15083

    GCMarketing Admin
    Participant

    Ok – I disabled the Geolocate (I have this turned on to make another plugin stable for the currency) and resaved the permalinks after I did it as well – but still no change.

    #15084

    Artem Temos
    Keymaster

    By the way, have you set checkout page in woocommerce settings?

    #15085

    GCMarketing Admin
    Participant

    Ok I don’t have a checkout page, I did have one I swear haha – I will recreate it and fingers crossed it resolves the issue for the product pages?

    #15086

    Artem Temos
    Keymaster

    Sorry, but we don’t have other ideas. It seems to be related to installed plugins or to WooCommerce. It can’t be caused by our theme.

    Regards

    #15087

    GCMarketing Admin
    Participant

    Ok, checkout issue is resolved.

    However, I have seen a strange pattern occurring not sure how to resolve it;

    Product permalinks has the issue;

    Shop base – is selected product pages don’t work (but category pages are working)

    Shop with category base – is selected category pages don’t work (but product pages are working)

    #15088

    Artem Temos
    Keymaster

    Sorry, but we really can’t know what this issue is caused by. As we said, it seems to be related to installed plugins or to WooCommerce. It can’t be caused by our theme.

    #15089

    GCMarketing Admin
    Participant

    Yes – it was not a theme issue sorry Artem – I sincerely appreciate you helping me!

    If ever anyone else has this error here is the fix
    https://conschneider.de/fix-broken-links-missing-pages-wordpress-resetting-permalinks/

    #15090

    Artem Temos
    Keymaster

    OK, thank you for posting the solution here.

Viewing 17 posts - 1 through 17 (of 17 total)