Theme update

This topic has 24 replies, 2 voices, and was last updated 5 years ago by Elise Noromit.

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October 29, 2019 at 1:56 pm #153190

twococlothing
Participant

Hello, I quickly your help, I have done the theme update and probably some files / scripts are lost see pictures
Can you please take a look?

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October 29, 2019 at 3:45 pm #153280

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme check the issue.

In addition, read and follow the suggestions provided here: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

Best Regards

October 29, 2019 at 6:02 pm #153309

twococlothing
Participant

I did everything in advance as you described it, but still it does not work, because something must have gone wrong. Can you please take a look? I also disabled all plugins.

October 29, 2019 at 7:49 pm #153319

Elise Noromit
Member

Hello,

Please restore your site from the backup and we shall update you the theme without any problems.

Best Regards

October 30, 2019 at 2:04 pm #153472

twococlothing
Participant

I created the backup with Updraft Plus and the promm says:
Recovery failed,
when performing. Can you look at it, this time, that seems to be a big problem.
Because I can not put your theme back. It could be the dates were lost or deleted, in the update.

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October 30, 2019 at 2:06 pm #153474

twococlothing
Participant

–
I created the backup with Updraft Plus and the promm says:
Recovery failed,
when performing. Can you look at it, this time, that seems to be a big problem.
Because I can not put your theme back. It could be the dates were lost or deleted, in the update.

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October 30, 2019 at 2:59 pm #153503

Elise Noromit
Member

Hello,

Please check with the host support, perhaps they have the backup of your site which can be restored. If the settings have been lost we can hardly restore.

Best Regards

October 30, 2019 at 9:03 pm #153596

twococlothing
Participant

since the theme update, I can no longer save html codes in this field.
Can you please help me why that is?

October 30, 2019 at 10:25 pm #153619

Elise Noromit
Member

Hello,

Which field do you mean? In the header top bar, yes, HTML code is no longer supported. Try to create the template in HTML block and add the shortcode of the HTML block.

Best Regards

October 31, 2019 at 6:01 am #153644

twococlothing
Participant

why are the css fields not in black, as shown on the example page but you do not know?
See pictures.
Can you help me please!

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October 31, 2019 at 6:05 am #153649

twococlothing
Participant

_
why are the css fields not in black, as shown on the example page but you do not know?
See pictures.
Can you help me please!

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October 31, 2019 at 7:34 am #153676

Elise Noromit
Member

Hello,

1. Please find the custom we have provided in the archives and add to the Custom CSS.

2. We have changed the skin of the CSS blocks.

Best Regards

November 1, 2019 at 1:33 pm #154143

twococlothing
Participant

I put the HTML code in an HTML block and put it in as you said it, and it does not appear as it did before the update. Before the Upadate, the text was displayed with the icons in the top left bar field (gray field) Attached you will find a picture of the view before the update.

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November 1, 2019 at 5:27 pm #154199

Elise Noromit
Member

Hello,

First of all, please disable the plugins which are no more needed as per https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

Remove the menu you have created as it causes the problem https://gyazo.com/97f58968410cecfbb13a04efbd4c2913

You would better disable all the plugins which duplicate the functionality which is provided by the theme.

Best Regards

November 2, 2019 at 3:06 pm #154366

twococlothing
Participant

I tried it that way and yet it is not really located on the left as in the example picture. Can you help me please?

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November 2, 2019 at 8:37 pm #154386

twococlothing
Participant

I managed to load the backup.
Could you please, then once the theme update lead through!

November 4, 2019 at 8:11 am #154541
Elise Noromit
Member
Hello,

You have more than 50 plugins activated, some of them may conflict what cause the problem. Please add this code to solve the issue:
```
body .topbar-menu ul.menu {
   padding-top:0;
	position:related;
	margin-bottom:20px;
}
body .topbar-menu ul > li {
    line-height: 8px;
	margin-top:-20px;
}
body .topbar-menu ul>li>.sub-menu-dropdown {
display:none;
}
```
Here is the result you should get https://prnt.sc/ps51sg

Best Regards
November 6, 2019 at 5:09 pm #155247

twococlothing
Participant

Can you please help me to move the text slider up?
that it is back on the top bar bar.

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November 7, 2019 at 12:31 pm #155417

Elise Noromit
Member

Hello,

Your slider is a custom code not related to our theme. Its height is bigger than the height of the top bar. I have increased the top bar and it works. https://prnt.sc/ptpudt

Best Regards

November 9, 2019 at 1:46 pm #155947

twococlothing
Participant

The textslider should look like it did before the update.
Can you please help me to get it?

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November 10, 2019 at 8:47 pm #156166

Elise Noromit
Member

Hello,

Your slider does not work now. You need clean the code of your slider from errors https://prnt.sc/pv38gi

Try to add this line into this code: https://prnt.sc/pv396v max-height: 30px;

Best Regards

November 11, 2019 at 11:59 pm #156423

twococlothing
Participant

the silder should be on the left side as it was before the update.
Could you please help the sild to the left to slip.

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November 12, 2019 at 11:49 am #156521
Elise Noromit
Member
Hello,

Please add this code to the Theme Settings > Custom CSS > Global:
```
body .topbar-content {
    display: block;
}
body .top-bar-left {
    display: block;
    margin-top: -40px;
}
```
Best Regards
November 17, 2019 at 6:11 pm #157380

twococlothing
Participant

Hello, the text slider should be in the middle of the gray list. See as in the picture.
Help me, then it would be again, as before the update.

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November 18, 2019 at 7:05 am #157438

Elise Noromit
Member

Hello,

This is a custom made slider. I have corrected with CSS all that was possible to correct. Please try to use the image gallery element or Basel slider instead.

Best Regards
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