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Everytime I update the theme translations disapear

Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • December 5, 2019 at 8:36 am #161225

    Curious
    Participant

    Hello,

    Everytime I update the theme, the translations made with loco translate. Isn’t there a solution on this?

    Kind regards

    December 5, 2019 at 10:27 am #161243

    Elise Noromit
    Member

    Hello,

    Please restore the site from the backup.

    Save the Loco translation here: in wp-content/languages/themes/woodmart-pt_PT.po folder.

    Then update again. Nothing would be lost.

    Best Regards

    December 5, 2019 at 10:39 am #161246

    Curious
    Participant

    Hello,

    It is just very time consuming to do that everytime. 🙂

    It could be really nice to not having the file deleted everytime I update the site.

    Kind regards

    December 5, 2019 at 11:22 am #161260

    Elise Noromit
    Member

    Hello,

    You need to do once and the translation would never be lost after each update.

    Best Regards

    December 6, 2019 at 9:50 am #161497

    Curious
    Participant

    Hello,

    The folder woodmart-pt_PT.po is not under that path you give me enerytime.

    The folder I put in is in this path: /customers/8/3/7/geoit.dk/httpd.www/wp-content/themes/woodmart/languages
    This works, but enerytime I update the theme the translations made with loco translate disapears.
    I have attached screendumps for you.

    Kind regards

    P.S. Thank you for always helping me. I really appreciate all your work and we really like the theme! 🙂

    Attachments:
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    December 6, 2019 at 12:47 pm #161548

    Elise Noromit
    Member

    Hello,

    You should choose this location when you create a translation http://prntscr.com/q740lc

    Make sure you do the same.

    Best Regards

    December 6, 2019 at 1:10 pm #161568

    Curious
    Participant

    Hello,

    I have created it through that but when I restore it, I restore it with sftp, in that folder I sent you link for.

    Kind regards

    December 6, 2019 at 1:58 pm #161584

    Elise Noromit
    Member

    Hello,

    Just copy and paste int the proper folders via FTP.

    Best Regards

    January 24, 2020 at 10:02 am #169579

    Curious
    Participant

    I have set it up for system, but I can’t find the folder in the location you are saying.

    Attachments:
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    January 24, 2020 at 4:26 pm #169667

    Elise Noromit
    Member

    Hello,

    Here is how you can remove the file in the proper place https://prnt.sc/qsdlqx

    Best Regards

    January 30, 2020 at 12:04 pm #170592

    Curious
    Participant

    Hello,

    I have changed it again, but it is still not in the folder.

    Kind regards

    January 30, 2020 at 1:12 pm #170604

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    January 31, 2020 at 8:18 am #170745

    Curious
    Participant

    Hello,

    Here you go.

    January 31, 2020 at 9:48 am #170758

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in -Unknown username. Please check again or try with your email address.

    Best Regards

    January 31, 2020 at 10:34 am #170767

    Curious
    Participant

    Oh sorry I added “User” to the name byt mistake. I am sending you the right one here.

    January 31, 2020 at 10:52 am #170773

    Elise Noromit
    Member

    Hello,

    Please make the backup of the site and try to follow the screen https://gyazo.com/2c098004f9d8817e8fb02d0be23ca958

    Best Regards

    January 31, 2020 at 11:38 am #170779

    Curious
    Participant

    Hello,

    It is still not there: wp-content/languages/themes/woodmart-pt_PT.po folder
    Are you sure this is right?

    January 31, 2020 at 1:04 pm #170790

    Elise Noromit
    Member

    Hello,

    We have checked, now the translations are configured properly. It would not reset after the update.

    Best Regards

    January 31, 2020 at 1:10 pm #170791

    Curious
    Participant

    Thank you so much!

    Have a great weekend!

    January 31, 2020 at 1:37 pm #170796

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 20 posts - 1 through 20 (of 20 total)